Core skills for new managers

New managers are often promoted based on their performanceas individual contributors - but the skills that got them there aren’t the same skills they need to lead a team. Without training, even high-potential leaders can easily get it wrong.

This course is designed to give managers the skills, tools and mindset they need to help their team thrive and create a culture of high performance. The course focuses on the real-world challenges of early-stage management - from managing former peers and delegating, to handling conflict and delivering performance feedback, to becoming a role model for others to follow. Participants on the course will have the opportunity to put the skills they learn into practice through role play exercises with expert feedback.

• Gain a solid grounding in the fundamentals of effective management
• Learn about different leadership styles
• Learn how to confidently delegate with clear instructions and built-in acccountability
• Pick up strategies for giving impactful performance feedback
• Gain practical tools to lead difficult conversations with empathy, clarity and effectiveness
• Build a team culture of high performance

Managers who attend this course report that they:

• Feel more confident, self-assured and capable in their role as managers
• Gain a 'toolkit' of communication skills for handling different challenges
• Are able to create a positive team culture

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